Desk digest · 2026-11-07

Multilogin + Cloud Phone Verification Issues

When using our Cloud Phone service, issues with WhatsApp verification codes can be frustrating. It's essential to troubleshoot the problem before escalating to our support team.

A proxy server can sometimes interfere with the SMS delivery, causing the verification code to not be received.
Warmup or cookies can help resolve issues with WhatsApp verification code delivery, especially if you're experiencing a high volume of incoming calls.
Cloud Phone vs API/Pro: the verification process works the same way for both, but if you're using a proxy, it may cause issues with the verification code delivery.

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